Scam Alert – Microsoft Service Disruptions

Following reports of widespread Microsoft service disruptions, we encourage clients to remain vigilant against potential scams.

Scammers may seek to take advantage of these disruptions by impersonating Westpac Share Trading, Microsoft or technical support providers, and offering assistance to resolve email, account access or other technical issues.

Please be cautious of unexpected calls, emails or text messages asking you to:

  • Click links or download software to restore access.
  • Disclose passwords, personal information or verification codes.
  • Provide remote access to your computer or device.
  • Transfer funds or make payments to new or unfamiliar bank accounts.

Westpac Share Trading will never ask you to disclose your password.

If you receive a suspicious communication claiming to be from Westpac Share Trading, do not respond or follow any instructions. Contact us directly on 13 13 31 to verify its authenticity.


Published: 13 November 2026