The latest announcements relating to site upgrades and new features, as well as topical market and regulatory news. Older articles are archived as newer ones are posted.

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2023

29 DEC

Updates to the Financial Services Guide (FSG) effective 1 January 2024

The following updates were made to the Financial Services Guide (FSG) effective 1 January 2024.

23 OCT

Updates to the Share Trading Terms and Conditions (formerly called House Rules) and the Subscriptions, Packages, and Alerts Terms and Conditions effective 1 November 2023.

We have made the following changes to the Share Trading Terms and Conditions which will take effect from 1 November 2023.

15 SEP

Update to the Subscriptions, Packages, and Alerts Terms & Conditions effective 23 September 2023

The following updates will be made to the Subscriptions, Packages, and Alerts Terms & Conditions.

01 AUG

Changes to SMS services for Singaporean mobile numbers effective 1 August 2023

From 1 August 2023, Westpac Share Trading customers with a Singaporean mobile number (+65 country code) linked to their share trading account will no longer receive SMS messages from Westpac Share Trading.

26 MAY

Important changes to accepted Cash accounts from 3 June 2023

From 3 June 2023, requests to change your nominated Cash account must be to an approved Westpac Bank account.

26 MAY

Updates to the House rules Share Trading Terms and Conditions, Global Markets Trading Terms and Conditions, Exchange Traded Options (ETO) Product Disclosure Statement, Wider Options US Exchange Traded Options (ETO) Product Disclosure Statement, and Subscriptions, Packages, and Alerts Terms and Conditions effective 3 June 2023

We have made changes to the following documents which will take effect from 3 June 2023.

2022

21 NOV

Updates to the Subscriptions, Packages, and Alerts Terms & Conditions effective 28 November 2022

The following updates will be made to the Subscriptions, Packages, and Alerts Terms & Conditions effective 28 November 2022.

23 JUL

You may have noticed some changes to your web experience

We’ve made some homepage improvements to make it easier to manage your portfolio.

19 JUL

An easy way to add your TFN, ABN or Residency information to your existing account

Now you can provide us with your Tax File Number (TFN), Australian Business Number (ABN), Exemption Code(s) and/or your Tax Residency Information after your account is established.

30 JUN

Updates to the Financial Services Guide (FSG) effective 30 June 2022

The following updates were made to the Financial Services Guide (FSG) effective 30 June 2022.

26 APR

Re-introducing Settlement SMS Notifications

Early September 2021, we introduced SMS notifications to be sent to your preferred mobile number the day before settlement is due (T+1).

16 FEB

Trading Code SMS – additional layer of security when placing or amending trades online

On 7 February, we introduced Trading Code SMS as an optional additional layer of security for your Westpac Share Trading account/s.

2021

01 OCT

Removal of Nikkei Index

Please be advised that from Tuesday, 5 October 2021, we will be progressively removing the display of Nikkei Market Index information from our website.

01 SEPT

Changes to our Disclosure Documents due to Design and Distribution Obligations and Internal Dispute Resolution Legislation

ASIC recently announced new regulatory guides concerning the design and distribution of regulated products to customers.

30 APR

Updates to the Global Markets Trading Terms and Conditions and the US Exchange Traded Options PDS effective 1 May 2021

Effective Saturday 1 May, 2021, we will be making a change to the Global Markets Trading Terms and Conditions and the US Exchange Traded Options Product Disclosure Statement (PDS).

We’re here to help

If you have any questions or would like more information please contact us on 13 13 31 between 8.00am and 7.00pm (Sydney time), Monday to Friday.

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